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Performance summary

 

34 days median time elapsed from lodging applications to finalising conciliations in unfair dismissal applications, 31 completed annual wage review,<br /> 18 days median time for agreement approval, 3 days median time taken to list applications relating to industrial action, 100 per cent of financial reports lodged under the Registered Organisations<br /> Act assessed for compliance within 40 working days

Operational performance

34215 applications lodged, 16683 hearings and conferences held, 12140 decisions and orders published

Engagement

4.72 million website visits, a 25.3 per cent increase, 2013796 phone calls made to the information line,<br /> 3 minutes 30 seconds average call wait time

Figure 2: Type of applications lodged

Figure 2: Type of applications lodged

Data for the above chart can be found in Table 6.

Keep reading the annual report

Part 2: About the CommissionPart 3: PerformancePerformance: Performance summaryPerformance: Annual performance statementsPerformance: Operational performanceOperational performance: Applications lodged

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