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/ highlights of 2016-17
Applications lodged
Hearings and conferences held
Decisions and orders published
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/ highlights of 2016-17
14,135
Unfair dismissal
5,698
Agreement approvals
3,729
General protections involving dismissal
2,106
Dispute resolution
1,888
Other matters
1,243
Registered organisations
1,180
Agreements¯other
937
General protections¯other
797
Industrial action
722
Orders to stop bullying
399
Bargaining
237
Appeals
. million
Website visits, a 2.11 per cent increase
Phone calls made to the information line
minutes
seconds
Average call wait time
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