0 1 / 0 4
Performance Snapshot
27 days
Median time from lodgment to conciliation in unfair dismissal applications
76 days
Median time for agreement finalisation
32 Days
Median time for agreement approval without undertakings
1 June 2018
Completed annual wage review
0 2 / 0 4
Operational Performance
31,554
Applications lodged
9,717
Decisions and orders published
11,196
Hearings and conferences held
0 3 / 0 4
Applications Lodged
- Unfair dismissal
- Agreement approvals
- Agreements—other
- General protections involving dismissal
- General protections—other
- Orders to stop bullying
- Dispute resolution
- Industrial action
- Bargaining
- Appeals
- Registered organisations
- Other matters
0 4 / 0 4
Engagement
4.36 million
Website visits
195,586
Phone calls made to the information line
3 minutes and 26 seconds
Average call wait time